Support Policy

At Vital Health, we are committed to providing excellent customer service. This policy outlines how we handle customer inquiries and support requests.

1. Customer Support

We are here to help you with any questions or issues you may have regarding your orders, products or services.

Support is available during business hours. We aim to respond to all inquiries promptly, usually within 24 hours on weekends.

2. Order Issues

If you have any issues with your order, such as missing items, delays or incorrect deliveries, please report them within 7 days of receipt.

We will resolve order issues as quickly as possible, including processing refunds or arranging replacements if necessary.