Shipping Policy

At Vital Health, we strive to deliver your orders safely and as quickly as possible. Please read our shipping policy before placing your order.

Delivery Coverage

We provide Cash on Delivery (COD) and nationwide shipping across Pakistan.

Order Processing

• Orders are processed within 24 Hours, subject to stock availability.
• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Other Areas: 3–6 business days

Delivery times may vary due to weather conditions, courier delays, or remote locations.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout. We may also offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has been dispatched, tracking details will be shared with you via WhatsApp or SMS (where available).

Failed Delivery Attempts

Please ensure your shipping address and phone number are correct. If the courier is unable to deliver due to incorrect information or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos so we can assist you with a replacement or resolution.